Google My Business mobile app is no longer a thing! It’s now all managed in search or on maps. Oh, and it’s also Google Business Profile now. 🙃
To get to your profile in search, type in “my business” into Google search or your business name. Your profile will come up and you can manage it from there. You will see an “Edit profile” button where it will allow you to make your updates.
To get to your profile in maps, go to https://google.com/maps and put in your business name, or on your phone open your Google Maps app and sign in with your business email address. In the top right corner, click on your icon and you will get a drop-down menu where you can go to your Business Profile.
It is now even more important to keep your profile up to date, as users will now stay on maps or search to view your photos, posts, etc. without the need to go to your website.
If you have messaging turned on for customers (which is recommended), be sure to turn on phone notifications for maps to get them in a timely manner.
It’s more important than ever to keep your hours, contact information, and relevant information up to date. Reach out if you need some guidance.