FAQs

Is virtual office the same as mail service?

There are several terms that are used for the use of a business mailing address. You will see virtual office, virtual mail, and business mailing address used interchangeably. See our blog post here.

How do I sign up for mail service?

Sign up on the Mail Service Page and we will send you forms to complete.

What is your health and safety policy?

As a general rule, if you are not feeling well, please do not come in. In this case sharing is not caring. ;-)

As an update due to COVID-19:

  • If you have symptoms of COVID-19 please test yourself for the health and safety of others. If you test positive, we ask you to follow CDC guidelines.
  • We sanitize shared desks and surfaces at the end of each day and place a card on the desk indicating that it has been cleaned.
  • We are well stocked with hand sanitizer, disinfecting wipes and bleach/water solutions for cleaning throughout the day.

How do I get signed up?

Please book a tour to come in for a visit first. If the times listed are not convenient for you, please reach out to info@workawaysolutions.com with a day/time request.

Once we find that WorkAway is a good fit for you, we will get you signed up.

What is the committment?

For monthly plans, we have a 30 day notice policy to cancel your membership or mail plan.

Can I bring a guest?

If you are a coworking member, you may have a guest for up to 2 hours. Beyond that they should purchase a day pass. Office members my have unlimited guests.

We encourage you to invite your family by to see where you work. There is a cafe downstairs where you could have breakfast or lunch together.

What is available in the kitchen area?

We have a microwave, fridge, coffee pot, utensils, mugs, and paper goods. We offer a variety of snacks as well as soft drinks, coffee, tea, and water.

Can I bring in my own food?

Absolutely! You are welcome to bring food in for conference room bookings or in our work space. There is a refrigerator that can be used as well.

Do I have to pay to park?

Parking is free, and there is easy access from the rear of the building or through the side double glass doors for elevator access.